Citizen Printhead

Of course, all of our thermal printheads are brand-new and original, with serial numbers available on the brand’s website. We also offer compatible models at affordable prices.

Yes, we can provide a list of compatible printer models for our printheads. Please check our product documentation or contact our support team for detailed information.

For original printheads, we offer a warranty period of 3 months or 30 kilometers, whichever comes first. Compatible printheads produced by Sunavin come with a 1-year warranty.

Typically, our products are shipped 1-3 days after the customer places an order. The specific arrival time depends on the logistics efficiency.

Original printheads come in their original packaging, while compatible printheads are packaged neutrally.

We offer various transportation methods, including sea freight, air freight, express delivery, etc. All of these options depend on the specific needs of our customers.

Typically, we accept 100% TT (Telegraphic Transfer), but special arrangements can be made through consultation with our sales team.

Certainly! We provide installation videos and remote guidance to ensure a hassle-free installation process. You don’t need to worry about the installation.

Yes, we offer competitive pricing and discounts for bulk orders. Please contact our sales team for a customized quote based on your order quantity.

Nope, we cater to both wholesale and retail. The bigger your order, the better the price. Reach out to our sales team for a quote.